Deliveries are made between 0800 & 18:00hrs, Monday to Friday. Please advise us of any restrictions on delivery times - we will try to accommodate reasonable requests but cannot offer guarantees.
All goods orders are sent on a tracked next day delivery service, to guarantee next day delivery, orders via ONLINE or TELEPHONE must be placed before midday to allow enough time for goods to be picked/packed and collected by courier services.
The carriage charges are based on goods being delivered to one address. For orders delivered to two or more addresses, carriage will be charged accordingly.
Standard charges (excluding bulk items and items requiring special handling) for UK mainland are as follows:
UK mainland only, excludes Highlands and Islands
Carriage charge for Highlands and Islands including bulk items, glass systems, slatted panels, counters and some selected items requiring special handling please call 020 7272 5225.
Next-day delivery is available for UK mainland, please call 020 7272 5225.
We are a business-to-business supplier so our delivery companies are not home delivery specialists. This means that they cannot give a delivery time or call in advance and they require someone to be present to sign for the goods.
Deliveries to residential addresses may incur additional delivery charges as per courier terms and conditions.
Our delivery drivers & carriers take care with your deliveries. In the unlikely event that outer packaging appears damaged in any way please inspect the goods while the driver waits. If goods are damaged, sign for as "damaged" and contact us. Claims for damages or shortages must be made within 1 working days of receipt.